Do I need to be home during the cleaning?
Not at all. You’re welcome to be home, but you don’t need to be. Many customers provide a door code, […]
FAQ
How do I pay?
Payment is processed securely online after your cleaning has been completed using the payment method provided at booking. A receipt […]
Can I reschedule or cancel?
Absolutely. We ask for at least 24 hours’ notice to cancel or reschedule your appointment. Changes made within 24 hours […]
Do you bring your own cleaning supplies?
Yes! We arrive with the professional-grade equipment and thoughtfully selected eco-friendly cleaning products needed for your service, including steam-cleaning equipment […]
Are your cleaners background-checked?
Yes. Any team members we hire are personally interviewed and background-checked before working in our customers’ homes. We take trust […]
What is your satisfaction guarantee?
If something included in your booked service was missed, please contact us within 24 hours of your cleaning. We’ll return […]
What areas do you serve?
We serve Victoria and surrounding communities, including Saanich, Oak Bay, Esquimalt, View Royal, Westshore, Sooke, Central Saanich, North Saanich, and […]
How do I book a cleaning?
Simply click Book Now, choose your service and any add-ons, select your preferred date and time, and enter your details. […]