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Yes! We arrive with the professional-grade equipment and thoughtfully selected eco-friendly cleaning products needed for your service, including steam-cleaning equipment where appropriate. If you prefer that we use a specific product you provide, just let us know in advance.

Yes. Any team members we hire are personally interviewed and background-checked before working in our customers’ homes. We take trust seriously and only bring people onto our team who meet our standards for professionalism, reliability, and care.

If something included in your booked service was missed, please contact us within 24 hours of your cleaning. We’ll return to address the missed area at no additional charge.

We serve Victoria and surrounding communities, including Saanich, Oak Bay, Esquimalt, View Royal, Westshore, Sooke, Central Saanich, North Saanich, and Sidney. Not sure if you’re within our service area? Get in touch and we’ll be happy to confirm.

Simply click Book Now, choose your service and any add-ons, select your preferred date and time, and enter your details. You’ll receive a confirmation once your booking is complete.

Not at all. You’re welcome to be home, but you don’t need to be. Many customers provide a door code, lockbox, key, or other access instructions so we can complete the cleaning while they’re out.

Payment is processed securely online after your cleaning has been completed using the payment method provided at booking. A receipt will be sent electronically after payment is processed.

Absolutely. We ask for at least 24 hours’ notice to cancel or reschedule your appointment. Changes made within 24 hours may be subject to a late cancellation fee. Lockouts or situations where we’re unable to access the property are treated the same as a late cancellation.